This privacy policy explains how ConAir Extract Solutions Limited (“we”, “us”, “our”) handles personal data collected through this website. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Last updated: June 2026.

Who we are

ConAir Extract Solutions Limited is a commercial kitchen extract and ventilation cleaning company registered in England & Wales. Our registered address is 2 Laurel House, 1 Station Road, Worle, Weston-super-Mare, Somerset, BS22 6AR. You can contact us at info@conair-extractsolutions.co.uk or on 01934 528 450.

What information we collect

When you submit an enquiry through our quotation or contact form, we collect the information you choose to provide — typically your name, telephone number, email address, the service you are interested in, and any details you include about your kitchen or premises. We do not collect payment or bank details through this website.

How we use your information

We use the information you provide solely to respond to your enquiry, prepare quotations, arrange and carry out the services you request, and keep records of work completed. We may contact you by phone or email in connection with your enquiry. We do not sell your data, and we do not use it for marketing unless you have asked us to.

Legal basis for processing

We process your personal data on the basis of taking steps at your request prior to entering into a contract, the performance of a contract for services, and our legitimate interest in operating and growing our business in a way you would reasonably expect.

How long we keep it

We retain enquiry and customer records for as long as necessary to provide our services and to meet our legal, accounting and insurance obligations. When data is no longer required, it is securely deleted or destroyed.

Sharing your information

We do not share your personal information with third parties except where necessary to deliver our services or where required by law — for example with our IT and email providers, or with regulatory and insurance bodies in connection with compliance documentation.

Your rights

Under UK data protection law you have the right to access the personal data we hold about you, to ask us to correct or delete it, to object to or restrict its processing, and to request a copy in a portable format. To exercise any of these rights, please contact us using the details above. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

Contact us

If you have any questions about this privacy policy or how we handle your data, please email info@conair-extractsolutions.co.uk or call 01934 528 450.